LEGAL · UPDATED JULY 23, 2026
Accessibility Statement
What we have built, what we know is imperfect, and how to reach a person if this site gets in your way.
1. Our commitment
Robert E. Sutton Co., Inc. wants this website usable by everyone, including people who browse with a screen reader, a keyboard only, magnification, or reduced motion. We treat accessibility as part of building the site rather than something bolted on at the end.
Related: Privacy Policy and Terms of Service.
2. The standard we work to
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. That is the benchmark referenced by most accessibility regulation in the United States. Conformance is an ongoing effort rather than a finished state, and pages get reviewed as they are added.
3. What is actually built in
These are features this site genuinely has, not a wish list:
3.1 Keyboard access. A skip link is the first thing in the page for keyboard users, every page has a main landmark, and interactive controls are reachable and operable by keyboard with visible focus styling.
3.2 Structure. Pages use real headings in order, real lists, and landmark regions, so a screen reader can navigate by structure instead of reading everything.
3.3 Images. Meaningful images carry alternative text. Decorative images are marked so screen readers skip them.
3.4 Forms. Every field has a real label tied to it, required fields are marked, and status messages after a submission are announced to assistive technology.
3.5 Colour and contrast. Body text, buttons, and interface colours are checked against the WCAG AA contrast ratios.
3.6 Motion. The site honours the operating-system reduced-motion setting.
4. The accessibility widget
4.1 The button in the lower corner opens an accessibility panel provided by ADA Web Pro. It offers adjustments including larger text, spacing changes, a dyslexia-friendly typeface, contrast and saturation options, colour-blind filters, link highlighting, a larger cursor, a reading guide, and an option to stop animation.
4.2 Your choices are stored in your own browser so they persist as you move around the site. That storage is described in Privacy Policy section 5.
4.3 The widget is a supplement, not a substitute. A site that only works with the widget switched on is not an accessible site, so the underlying pages are built to stand on their own.
5. Known limitations
Being straight about the gaps:
5.1 Photographs of pavement. Alternative text can say a photograph shows a sealcoated driveway with fresh striping. It cannot fully convey surface condition. If a photograph matters to a decision you are making, call and we will describe it.
5.2 Third-party components. The bot-check on our forms and the embedded video are supplied by outside providers, and we do not control their internals.
5.3 Older pages. As the site grows, newer pages get built to the current standard first. If you hit something that does not work, section 6 is the fastest fix.
6. Tell us if something does not work
This is the part that matters. If any part of this site is difficult or impossible for you to use, call (530) 587-4161 Monday through Friday, or write to P.O. Box 34032, Truckee, CA 96160. Tell us the page and what happened, and we will respond within one business day.
6.1 We will get you the information another way. If a page is not working for you, we will read it to you, email it in another format, or answer the question directly over the phone. You should never lose access to information about your pavement because of a web page.
7. Formal complaints
If we have not resolved your concern, you may raise it with the U.S. Department of Justice Civil Rights Division, which enforces the Americans with Disabilities Act. We would much rather hear from you first and fix it.
Last reviewed: July 23, 2026.
Questions about any of this? Call (530) 587-4161 or use the contact page. See also Privacy, Terms, and Accessibility.